Integrity at Work | ResMed

Ethics and Compliance

At ResMed, honesty and ethics are an everyday part of the job.
There’s no alternative to being ethical and having integrity. It’s the sine qua non – an indispensable element of any business.

“ResMed is committed to maintaining an effective compliance program in accordance with applicable laws, regulations and industry guidelines.

Our compliance program, established by our own Board of Directors in conjunction with ResMed Senior Management, provides employees with clear guidance, education and training so they can appropriately navigate in today’s increasingly complex healthcare environment.”

Jim Ellis | Chief Compliance Officer

Global Code of Business Conduct and Ethics

These standards are detailed in the ResMed Code of Business Conduct and Ethics. Our Global Code of Business Conduct and Ethics and other relevant policies and procedures apply to everyone who conducts business for ResMed and its operating companies.

ResMed Code of Business Conduct and Ethics in other languages: Español中文日本語한국어DeutschFrançaisMalayहिंदी.

 

Interactions with Health Care Professionals

ResMed has a policy on Interactions with Health Care Professionals, which provides specific guidance to our employees on acceptable practices for marketing to interacting with health care professionals. ResMed’s policy is consistent with the provisions outlined in the following medical device trade association code of ethics:

Ask a Question and Raise a Compliance Concern

Answering compliance questions and concerns is a top priority and we take these inquiries very seriously. The company will promptly investigate the matter and, where appropriate, take disciplinary action and implement measures to correct and prevent similar conduct.

  • Corporate Compliance Office: Questions or concerns can be sent directly to the Corporate Compliance Office through the following email: EUcorporatecompliance@resmed.com.
  • Ethics & Compliance Hotline: The Ethics Hotline is a tool through which individuals may report concerns of real or potential misconduct. It is available 24 hours a day, seven days a week, with translators on staff, if necessary. Where allowed by local law, you may choose to make an anonymous report. All information received through the Ethics Hotline will be kept confidential to the extent possible and permitted by law.

You may use the following methods to submit a report to the Ethics Hotline:

  • File a report online by logging onto ethicspoint.com.
  • Call the toll-free Ethics Hotline at:
Country Access Number
Belgium Direct Access

From an outside line dial the direct access number for your location 0-800-100-10

At the English prompt dial 800-620-6934

Czech Republic International Toll-Free Service (ITFS)

From an outside line dial the ITFS number for your location 800-142-256

Denmark Direct Access

From an outside line dial the direct access number for your location 800-100-10

At the English prompt dial 800-620-6934

France Global Inbound Services (GIS)

From an outside line dial the GIS number for your location 0805-54-24-96

Germany Global Inbound Services (GIS)

From an outside line dial the GIS number for your location 0800-7243503

Greece Direct Access

From an outside line dial the direct access number for your location 00-800-1311

At the English prompt dial 800-620-6934

Italy Direct Access

From an outside line dial the direct access number for your location 800-172-444

At the English prompt dial 800-620-6934

Ireland Direct Access

From an outside line dial the direct access number for your location 00-800-222-55288 (UIFN) /  1-800-550-000

At the English prompt dial 800-620-6934

Netherlands Direct Access

From an outside line dial the direct access number for your location 0800-022-9111

At the English prompt dial 800-620-6934

Norway Direct Access

From an outside line dial the direct access number for your location 800-190-11 / 800-199-11 (US Military Bases)

At the English prompt dial 800-620-6934

Poland Direct Access

From an outside line dial the direct access number for your location 0-0-800-111-1111

At the English prompt dial 800-620-6934

Portugal Direct Access

From an outside line dial the direct access number for your location 800-800-128

At the English prompt dial 800-620-6934

South Africa Direct Access

From an outside line dial the direct access number for your location 0-800-99-0123

At the English prompt dial 800-620-6934

Spain Direct Access

From an outside line dial the direct access number for your location 900-99-0011

At the English prompt dial 800-620-6934

Sweden Direct Access

From an outside line dial the direct access number for your location 020-799-111

At the English prompt dial 800-620-6934

Switzerland Direct Access

From an outside line dial the direct access number for your location 0-800-890011

At the English prompt dial 800-620-6934

Ukraine Direct Access

From an outside line dial the direct access number for your location 0-800-502-886

At the English prompt dial 800-620-6934

United Arab Emirates Direct Access

From an outside line dial the direct access number for your location 8000-021 / 8000-555-66 (du) / 8000-061 (Military-USO and cellular)

At the English prompt dial 800-620-6934

United Kingdom Direct Access

From an outside line dial the direct access number for your location 0-800-89-0011

At the English prompt dial 800-620-6934

Disclosures

Depending on the country we are operating from, we disclose our interactions with Healthcare professionals and Organizations to comply with local requirements.

ResMed Global Third-Party Code of Conduct

ResMed is dedicated to conducting its business with the highest standards of business ethics. Our Global Third Party Code of Conduct sets forth ResMed’s expectations for distributors, business partners, suppliers, advisors and other third parties registering, promoting, selling, and marketing ResMed products and services or otherwise interacting with Government Officials, Health Care Professionals or others to or for ResMed.

ResMed Third Party Code of Conduct in other languages: Español中文日本語한국어DeutschFrançaisMalayहिंदी.